Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Company: Flight Above LLC, a Florida Corporation

Flight Above LLC (“Flight Above,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect through our website and drone services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or offline.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

  • Contact information: Name, company name, email address, phone number, mailing address.
  • Account and inquiry information: Information you provide when requesting a quote, booking a project, contacting us, or subscribing to newsletters (project details, service interests, preferred dates, and similar information).
  • Payment information: Limited billing information necessary to process payments (handled through third‑party payment processors where possible).
  • Technical and usage information: IP address, browser type, device information, pages visited, referring URLs, and timestamps, typically collected through cookies, analytics tools, and similar technologies.
  • Project-related information: Property address or location, project descriptions, client-provided files, and other details needed to plan and deliver drone missions.
  • Media and geospatial data: Aerial photos, videos, and related data captured in the course of providing services, which may incidentally include images of buildings, vehicles, terrain, and other visible objects.

We do not knowingly collect information from children under 13, and our website and services are not directed to children.

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Providing, operating, and managing our drone and related services.
  • Communicating with you about inquiries, quotes, bookings, project updates, invoices, and support.
  • Customizing deliverables and improving our service quality, workflows, and offerings.
  • Processing payments, accounting, and internal recordkeeping.
  • Sending marketing communications, newsletters, service updates, and promotional materials (subject to your choices and applicable law).
  • Analyzing website performance, usage trends, and security (including detecting and preventing fraud, abuse, or technical issues).
  • Complying with legal obligations and enforcing our contracts, terms, and policies.

We will only process personal information where we have a lawful basis to do so under applicable law (for example, your consent, our legitimate interests, or performance of a contract).

3. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Understand how visitors use our website.
  • Improve site functionality, performance, and user experience.
  • Remember your preferences where applicable.
  • Support marketing and advertising efforts.

Most browsers allow you to block or delete cookies through their settings. If you disable cookies, certain website features may not function properly.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers and vendors: With trusted third parties that perform services on our behalf, such as hosting providers, payment processors, email marketing platforms, CRM systems, analytics providers, or IT/security providers.
  • Project collaborators: With subcontractors, partners, or other professionals assisting in delivering services to you, but only to the extent reasonably necessary for project execution.
  • Legal and safety purposes: When we believe disclosure is necessary or appropriate to comply with applicable law, court orders, lawful requests by public authorities, or to protect our rights, property, safety, or that of our clients or others.
  • Business transfers: In connection with a merger, acquisition, asset sale, reorganization, or similar transaction involving Flight Above LLC, where personal information may be transferred as part of the business assets.

Where possible, we require third parties to use your information only for the purposes for which it was disclosed and to protect it in a manner consistent with this Privacy Policy.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy.
  • Provide our services and maintain client relationships.
  • Comply with legal, tax, and regulatory requirements.
  • Resolve disputes and enforce our agreements.

Retention periods may vary depending on the type of data, our contractual commitments, and applicable legal requirements.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include:

  • The right to access and obtain a copy of your personal information we maintain.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information, subject to legal or contractual restrictions.
  • The right to object to or restrict certain processing, including direct marketing.
  • The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

Our website may contain links to third‑party websites, services, or content that we do not operate or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.

9. International Visitors

Flight Above LLC is based in the United States. If you access our website or provide information to us from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions, which may have different data protection laws than your home country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make material changes, we will update the “Effective Date” at the top of this page and may provide additional notice as required by law. Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

Flight Above LLC
15450 Seafoam Circle
Port Charlotte, Florida 33981
Email: Pilot@flightabobeuav.com
Phone: 941 227 0906